Klima Global General Trading LLC

Intelli-Hood FAQs

Common Questions About Intelli-Hood

How do I ensure my Intelli-Hood's connections are correctly installed?

There are several connections that go to a Intelli-Hood system. It is important to verify that all the cables are shielded and tight with no corrosion. Watch this how-to video about cable connections.

Melink has developed three Intelli-Hood systems: IH1, IH2, and IH3. While they share a common foundation, each system has unique components and interfaces. Interestingly, the controller of the latest generation is compatible with sensors from older models. Watch this video to learn how to identify your system.

This video explains Intelli-Hood’s variable frequency drive (VFD) location, connections and faults.

First, we encourage you to take a look at our resource page and how-to videos. If you need further assistance, please contact us at +971-52-277-4852  or submit a request to our technical support team.

The “Optics Fault” error usually occurs when the system’s optical sensors are blocked or not functioning correctly. To resolve this issue:

  1. Check the Optical Sensors: Ensure they are clean and free from dust, grease, or other debris that could block the sensor’s view.
  2. Verify Cable Connections: Confirm that all cables connected to the sensors are secure, shielded, and free from corrosion. Loose or corroded cables can cause inaccurate readings.

For more details, watch this how-to video on troubleshooting.

A “Temperature Fault” error can arise if the temperature sensors are malfunctioning or the connections are not properly secured. To fix this issue:

  1. Inspect the Temperature Sensors: Ensure that they are working properly and are not being affected by external factors like excessive heat or blockage.
  2. Check Cable Connections: Make sure all cables connected to the temperature sensors are tight, shielded, and free from corrosion. Faulty connections can disrupt temperature readings.

For more information, refer to this how-to video on troubleshooting.

Yes, Intelli-Hood can be integrated with your BMS system. It uses BACnet IP protocol for data transmission. This allows for centralized monitoring and control of your Intelli-Hood system alongside other building functions within the BMS.

Absolutely! Intelli-Hood offers remote monitoring capabilities with two options:

  • Ethernet Access: By providing a wired Ethernet connection, you can access and monitor your Intelli-Hood system from a computer on your network.
  • Cellular Modem: Connecting a cellular modem to the Intelli-Hood system allows for remote monitoring from anywhere in the world with an internet connection. This is a great option for facilities with limited network access.

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    +971 52 277 4852
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